|
| Support |
We
understand that our customers have the freedom of choice in a very competitive
marketplace. Reboot-IT works to keep our customers coming back by offering
a results-oriented product support program comprised of real people. |
 |
Reboot-IT
combines software, hardware, and installation/integration services that
fit a wide variety of our customers' needs. These solutions save you time
and money by both preventing and resolving issues.
All equipment can be assembled and tested before it leaves our dock to assure
you the greatest level of confidence when buying from Reboot-IT. Custom
assembly of new equipment, as well as used and refurbished products, can
be done to your specifications. This ensures the solution you select is
precisely what you receive.
|
|
Product
Support:
Our relationship with a customer does not end when the product ordered
has been delivered. Reboot-IT stands ready to provide technical support
and service for every product we sell. In addition to our knowledgeable
sales staff and support department, we have access to many experienced
and specialized technical associates worldwide. Rest assured that assistance
is available to our entire customer base, regardless of location or size.
In addition to manufacturers'
warranties, we offer a variety of extended warranty options. Our most
popular is the Reboot-IT
Quick Replacement Service (QRS). You can learn more about it
here.
|
 |
Superior
customer service:
Unlike most IT providers, Reboot-IT offers quality
service and hardware solutions at the highest level, with the most competitive
pricing available. You will receive personalized service immediately when
you contact us. Most of our staff have been with the company since its creation
and are very well informed and experienced in the IT industry. Throughout
every customer relationship, our goal is to make doing business with Reboot-IT
a pleasant alternative to our competition by offering cost-effective, hassle-free
solutions.
|
Order
Tracking:
We understand that knowing where your order is at any given time provides
peace of mind. When you order from Reboot-IT, you can be sure your products
will arrive quickly and safely. We use only the most reliable shipping carriers.
When an order leaves our warehouse, customers receive a customized email
providing detailed tracking information. Each email lets you know when the
order shipped, which carrier was used, the tracking number(s), and a link
to our website where you can track your shipment directly. We take pride
in our efficient, professional shipping department, and work hard to provide
you with the best service in the business.
|
|
|
|
|
|
